The Better Business Bureau (BBB) released information today about a malicious email circulating the country and warns businesses and consumers not to open the email.
The agency says the email appears to come from a Better Business Bureau employee about a recently filed complaint with the organization. The email tells the recipient that they must review the matter and advise the organization of their position on the complaint. The recipient is directed to a link which the email claims will take the reader to the BBB website, in fact the link takes the recipient to a 3rd party website. The email contains a dangerous attachment regarding the complaint itself. The agency strongly advises people to not open the email because the attachment and the link are both considered malicious and can put a virus on your computer.
The organization says the email did not originate from the BBB. It is important to note the Better Business Bureau does not send complaints as attachments via email.
Should a consumer or business owner receive the e-mail, the BBB asks that you disregard the email and report any information received to the BBB Scam Portal and then delete the e-mail. It is also suggested that if you click the link, you should immediately do a virus scan on your computer.