You’ve got (e-mail) spam!

July 19th, 2011 at 12:50 pm by under 10 On Your Side, Scam Alert

This morning a viewer sent us a copy of an e-mail they received in reference to their Cox account being disabled. The e-mail went a little something like this:

Mon 7/18/2011

4:06 PM

We are deleting all unused COX.NET email accounts to create more

space for new accounts for this year.

To prevent your account from being closed, you will have to update it

below so that we will know that it’s a present used account.


¬†Email Username:………. …..

EMAIL Password:…………….

Date of Birth:……………..

Country or Territory:……….

 Warning!!! Account owner that refuses to update his or her account within seven days of receiving this warning will lose his or her account permanently.

Thank you for using COX.NET

According to Cox Communications website, “any email you receive that requests personal user information via email is likely to be some form of fraudulent email. Customers should never provide username and password information via email to anyone. Cox will never ask a user to verify account information via email.”

Also, the fine folks at Cox suggest a list of things to look out for and a handy lists of dos and don’ts:

Be on the look out for:

  • Email that requires you to act quickly in order to avoid some negative consequences, such as account termination.
  • Embedded links in email that take you to a site that may appear to be your service provider or bank. Examine the logo and other trademarks to ensure they are legitimate.
  • Forms on these web sites that ask for personal information
  • Spelling errors; these are typical of fake sites and are used to avoid being detected by spam filtering devices.

Dos and Don’ts:

  • Do not click on links in unsolicited emails.
  • Delete suspected fake email promptly
  • Protect your personal information at all times
  • Change your passwords frequently.

As always, don’t forget to enable your spam filters and double check your junk e-mail settings.

*Information obtained from Cox Communications corporate website.

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