Sending flowers for Mother’s Day?May 5th, 2011 at 8:11 am by Jamie Bastas under 10 On Your Side
Mother’s Day is a few days away and if you’re anything like me, you wait until the last minute to find the perfect gift for your deserving Mom. If you fit this description, chances are you haven’t ordered your Mother’s Day flowers yet. While you still have time to make those last minute flower decisions and have them delivered straight to your Mom’s front door, you may want to check out the latest research before making your final decision.
In the May 2011 edition of Consumer Reports, the magazine staff researched online florists. The purpose of the study was to find out if the flowers they received were the exact flowers they ordered online and if the quality of the product lived up to the companies online guarantee. Consumer Reports ordered one bouquet of flowers from each of the top online florists, ProFlowers.com, 1-800-flowers.com, and FTD.com and had the bouquets delivered to their office. When the flowers arrived, the magazine’s photography department worked to arrange the flowers in an attempt to match the picture online, then the flowers were photographed and judged by employees to see which bouquet most closely matched the online description. After the employees made their decision, the staff determined the results.
According to the magazine’s website, the results were as follows:
“1800Flowers.com was best at sending what was ordered, followed by ProFlowers.com and FTD.com. The flowers most likely to look the way they did on websites were tulips, roses, and orchids. Mixed bouquets had more substitutions than the rest.”
Following the research, Consumer Reports suggests consumers stay away from mixed bouquets if you don’t want any of the flowers substituted. And if you aren’t happy with the way your arrangement turned out, don’t hesitate to call customer service and file a complaint.
Now I want to know what you think. Do you agree with the results from Consumer Reports? Do you prefer one online florist over another? Have you had a positive or negative experience with any of the companies they researched?